RETURN/CANCELLATION POLICY
-We do not accept returns or order refunds. We will offer replacements only if the fabric is flawed.
-Fabric base may range from natural to white on color
-We reserve the right to rescale our designer prints accordingly due to pre scaling differences between each designer.
-Flawed fabric must be reported back to us within 48 hours of receiving. We will provide a shipping label to be used for the return.
-The flaw must be larger than 1 inch and more than 4 inches from the selvage lines. Please understand that small flaws in fabric will happen occasionally, but we will ensure you’re satisfied with your order.
-Please email info@lbkprintingco.com in regards to any returns.
-We do not allow cancellations once orders have been placed.
TURN AROUND TIME
-Our turn around time is 5-7 business days.
-TAT does not include shipping transit. We are not responsible for orders once the package has left our facility.
ORDERING INFORMATION
-Your designs must be seamless. We are not responsible for NON seamless files.
-The file should be any Photoshop (PSD), JPEG, PNG, or PDF format.
- Recommended image resolution is 300 DPI.
- Please be aware of the slight color difference that may occur from what you see on your computer/phone (RGB) vs what is printed (CMYK). For the best results, files should be in the sRGB color mode. RGB is acceptable.
-You must own the rights to the file you upload.
